vpsAO PRIVACY POLICY

vpsAO is an information technology service provider. We provide web hosting solutions including virtual private servers to our customers. vpsAO has data center locations in Los Angeles, CA. Our customers are responsible for the information they or their end users store in our hosting environment as well as compliance with vpsAO’s acceptable use guidelines and applicable laws related to the stored information.

vpsAO respects the privacy of every individual who uses its website. This Privacy Policy describes how vpsAO collects, uses, maintains, and discloses the information that is collected from you, the user of its website. This Privacy Policy does not cover vpsAO’s use of information collected through means outside of the use of vpsAO’s website.

SCOPE OF POLICY

This Privacy Policy describes how we collect and use information that customers provide to us in connection with the purchase of our services and the creation or administration of a vpsAO account.

INFORMATION COLLECTION

vpsAO collects “personally identifiable” and “non-personally identifiable” information about you when you access our website, purchase our services, or communicate with us using tools on our website. This information is provided to vpsAO manually by you or automatically collected through information gathering tools such as cookies and web beacons.

“Personally Identifiable Information” is information linked to your identity. vpsAO collects the following personally identifying information: your name, email address, physical address,
phone number, credit card information, login credentials, and/or other such information that you would provide to register to use vpsAO’s services.

“Non-personally Identifiable Information” is information that does not determine your identity like web server logs, internet protocol (IP) addresses, browser type, or personally identifiable
information that has been removed or hidden (e.g. aggregation). We may also collect nonpersonally identifiable information as anonymous information. vpsAO does not intentionally collect or maintain, and does not want you to provide, sensitive information such as race or ethnicity, medical condition, or religious beliefs.

COOKIES, BEACONS, TAGS, AND OTHER TRACKING TECHNOLOGIES

vpsAO uses cookies, beacons, tags, and other tracking technologies to enhance your experience with our services. We use third-party services to gather demographic information about you, identify your visits to our website, and personalize your search experience on our website. You can change your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our website.

SURVEYS & CONTESTS

From time-to-time, vpsAO may provide you with the opportunity to participate in contests or surveys and, if you choose to participate, we may request that you provide certain personally identifiable information (such as name, shipping address, zip code, age level). Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this personally identifiable information. Your information will be used to notify the winners, award prizes, and monitor or improve our website.

Further, if we use a third party to conduct the surveys and contests, we will not share your personally identifiable information without your prior written notice and choice. The third party will also be prohibited from using your personally identifiable information for any other purpose.

INFORMATION USE AND DISCLOSURE

vpsAO uses the information it collects about you to provide its services to you and may use your Personally Identifiable Information and Non-personally Identifiable Information:

• To contact you regarding functionality changes to our services or website.
• To contact you regarding any agreements or accepted terms that you may have with vpsAO.
• To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
• To provide you with information logs associated with the use of vpsAO’s services.
• To collect payment and bill for our services.
• To respond to any requests from you regarding sales and support.
• To help personalize searches.
• To diagnose problems.
• To provide information to a third party in the event of any disposition of all or any portion of our
business (e.g. reorganization, sale, assignment, bankruptcy).
• To register your domain and IP address through ARIN (American Registry for Internet Numbers).
• To comply with law (e.g. subpoena) or similar legal process. vpsAO may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a written government request.
• To carry out other purposes as disclosed to you through the website, or found in terms or an agreement between you and vpsAO.

UPDATES TO YOUR INFORMATION

You may opt out of any future communications from vpsAO at any time by emailing us at support@vpsao.com. If your personally identifiable information is necessary for the provisioning of services you requested, you cannot opt out without terminating your services. We will respond to your request for opt out request within thirty (30) days. vpsAO acknowledges the right of EU and Swiss individuals to access their data. If you wish to access or update your data, you may do so by logging into your account or by calling customer support.

SECURITY

Your personally identifiable information is important and we maintain safeguards to protect its disclosure. vpsAO uses industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet, and we only share personally identifiable information to employees and third parties who need the information to perform a specific responsibility. Despite its use of encryption, vpsAO cannot guarantee any method of transmission of information over the internet is 100% secure. Should vpsAO become aware of an actual breach of your personally identifiable information, we will notify you immediately.

PRIVACY SHIELD

vpsAO complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from European Union and Switzerland to the United States, respectively. vpsAO has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/list.

In compliance with the EU-US and Swiss-US Privacy Shield Principles, vpsAO commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact vpsAO at:

vpsAO Privacy Matters
42840 Christy St. Suite 112
Fremont, CA 94538
USA
Email – privacy@vpsao.com

 

If your complaint is not satisfactorily addressed, and your inquiry or complaint involves human resource data, you may have your complaint considered by an independent recourse mechanism: for EU/EEA Data Subjects, a panel established by the EU data protection authorities (“DPA Panel”), and for Swiss Data Subjects, the Swiss Federal Data Protection and Information Commissioner (“FDPIC”). To do so, you should contact the state or national data protection or labor authority in the jurisdiction where you work. vpsAO agrees to cooperate with the relevant national DPAs and to comply with the decisions of the DPA Panel and the FDPIC.

vpsAO’s Privacy Shield compliance is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

 

CHANGES TO PRIVACY POLICY

vpsAO reserves the right to modify this Privacy Policy at any time. Any updates to the Privacy Policy will be posted here, and if the changes are significant, vpsAO will notify you by email at least thirty (30) days prior to the implementation of the changes. If you object to the changes, email us at privacy@vpsao.com and we will delete your information from our records. Your continued use of vpsAO’s website and/or services covered under this Privacy Policy after the effective date of the changes constitutes acceptance and agreement to the terms of the updated Privacy Policy.

CONTACT US

If you have any questions or concerns over this Privacy Policy, or misuse of your personally identifiable information, please contact us at:

vpsAO Privacy Matters
42840 Christy St. Suite 112
Fremont, CA 94538
USA
Email – privacy@vpsao.com